Payment options
Unless otherwise stated, purchases made through Ninfea Travel are subject to these Terms & Conditions; in all booking arrangements, the person making the booking shall be deemed to have accepted these conditions on behalf of the persons named in the booking. No variation to these Terms & Conditions shall be of any effect unless made in writing by and with the authority of Ninfea Travel
Pricing & Inclusions / Exclusions
- Prices listed on Ninfea Travel websites are per person unless otherwise specified.
- Prices are based on the local tariff at the time of quoting, converted at the prevailing foreign-exchange rate as determined by Ninfea Travel.
- Price quotations are subject to change without notice until a booking has been confirmed.
- Unless otherwise specified, prices include VAT and tax fees, including departure tax from Egypt.
- Prices do not include tips/gratuities to tour directors, drivers, or local guides; passport fees; any items of a personal nature; and any beverages or food not specifically listed under “Inclusions” on the product pages of the Ninfea Travel website.
Payments & Cancellations
- Ninfea Travel accepts Mastercard and Visa credit cards.
- There is no charge or service fee for processing credit or debit card payments.
- Full payment by credit or debit card is required to make a reservation.
- Payment will be listed as Ninfea Travel & products or Ninfea Travel online on the credit or debit card statement.
- No refunds are available once a tour or service has commenced, or in respect of any package, accommodation, meals or any other services utilized.
- The value of the transaction may be subject to the currency exchange rate announced daily by the Egyptian Central Bank.
Payment Process:
- Ninfea Travel requires a 50% deposit to confirm all bookings of tour packages, throughout the year except the periods of Christmas and New Year.
- Full payment is due 4 weeks before the tour departure.
- Payment has to be done by credit card (Visa or MasterCard).
- Booking Day Tours and Sightseeing requires immediate full payment to confirm the reservation
Cancellation Policy
- Canceling a booking with Ninfea Travel can result in cancellation fees being applied by Ninfea Travel as outlined below.
- More than 40 days before your arrival, 6% of the total tour price will be charged as a bank transaction fee.
- From 40 to 30 days before your arrival date, 25% of the entire tour price will be charged.
- From 29 to 15 days before your arrival date, 50% of the entire tour price will be charged.
- From 14 to 7 days before your arrival date, 75% of the entire tour price will be charged.
- From 7 and 1 day before your arrival date, 100% of the entire tour price will be charged.
- Additionally, there are cancellation fees on all domestic flights within Egypt. If you cancel a tour at any time, you will be subject to any fees according to the airline’s cancellation policy.
Claims And Refunds:
If you have any complaints while you are in Egypt, please notify Ninfea Travel Egypt immediately because most problems can be solved quickly. A refund will normally be made to the same account and using the same method used for the original payment. No refunds are possible in the event of a no-show for an existing reservation. Refunds are not made for any missed services, except for verifiable circumstances. For claims to be considered, they must be received in writing within 30 days of the termination of the program and be accompanied by supporting documentation from the Operating Company verifying the claim. Any adjustment considered will be based on the actual price of the services. Adjustments will not be made for unused sightseeing trips or meals. Ninfea Travel will not accept any liability for any claims that are not received within 30 days of the termination of your travel program. All claims for days missed while traveling should be made in writing within 30 days of the termination of the program.
